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    Web-site of the Virtual Reference Service 'Ask a Librarian'
     

      Welcome to a Virtual Reference Service «Ask a Librarian»! 


      Virtual reference service gas been organized for the remote  users 
      of the Arkhangelsk Regional Scientific Library.  
     
      Our goal is to make your search for information
      comfortable and efficient.  
     




    We are ready to answer your questions relating to the activities of libraries and its information resources.
     
    We will recommend you ways to find the necessary information in external sources and find your way in the electronic space of the Russian libraries.  
     
    What are the advantages of Virtual Reference Services for users?
    o You will receive prompt professional assistance in your search for information.
    o You will save time during your visit to the library if you get the necessary information in advance.
    o You do not need to visit the library if you get answers to your questions from the Virtual Reference Service.
     
    HOW TO ASK A QUESTION? 
    Before you ask a question, see "Archive of completed references". Perhaps there you will find a ready answer. To ask a question, you should fill in a special form. If your form contains several questions, the librarian will answer only one of them.
     
    WHEN YOU WILL RECEIVE THE ANSWER?
    We will try give the answer to your question as soon as possible. It all depends on the complexity of the question. You will receive the information on the activities of the library or on the availability of a publication in the library collection during the same day. Thematic request might require a longer search so you will receive the answer within 2-3 days.
    Please, note that we are working on your questions from Monday to Thursday during the Library working hours. We will try give answers to questions received on weekends or holidays on Monday or the first working day after the holiday.
     
    WHERE TO FIND THE ANSWER?
    You will find the answer to your question clicking here or in the archive. Search in the archive can be made by key words and by name of user
     


     
     







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